Scribsi

For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.

ما هو Scribsi؟

Scribsi هو إضافة Chrome تم تطويرها بواسطة Logawi، والميزة الرئيسية لها هي "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.".

لقطات شاشة التمديد

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تحميل ملف CRX للإضافة Scribsi

قم بتنزيل ملفات الامتداد Scribsi بتنسيق crx ، وقم بتثبيت الامتدادات يدويًا في متصفح Chrome ، أو شارك ملفات crx مع الأصدقاء لتثبيت الامتدادات بسهولة.

تعليمات استخدام التمديد

                        Elevate Customer Satisfaction

Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.

Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.

How it works:

1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!

Features:

• Native Zendesk integration

Scribsi works seamlessly with Zendesk on the Chrome browser

• Connect Emotionally

Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.

• Write With Clarity

Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.

• Delight Customers

Scribsi helps you write clear, in-tune responses that enable you to connect with customers.

Permissions 
Scribsi will access data in Zendesk                    

معلومات أساسية عن التمديد

الاسم Scribsi Scribsi
ID amnlfmpojnmeojbaeggigjnmabgbpifm
عنوان URL الرسمي https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm
الوصف For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
حجم الملف 239 KB
عدد التثبيتات 62
النسخة الحالية 0.1.8
آخر تحديث 2015-03-23
تاريخ النشر 2015-03-23
المطور Logawi
نوع الدفع free
اللغات المدعومة en
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "manifest_version": 2,
    "name": "Scribsi",
    "description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
    "version": "0.1.8",
    "browser_action": {
        "default_icon": "img\/Scribsi_App_Icon_16x16.png"
    },
    "icons": {
        "16": "img\/Scribsi_Favicon_16x16.png",
        "48": "img\/Scribsi_App_Icon_48x48.png",
        "128": "img\/Scribsi_App_Icon_128x128.png"
    },
    "background": {
        "scripts": [
            "js\/background.js"
        ],
        "persistent": false
    },
    "permissions": [
        "http:\/\/mimi.logawi.com\/",
        "http:\/\/127.0.0.1:8000\/",
        "contextMenus"
    ],
    "web_accessible_resources": [
        "css\/bootstrap.min.css",
        "css\/mimi.css",
        "mimi_ribbon.html"
    ],
    "content_scripts": [
        {
            "matches": [
                "https:\/\/*\/*",
                "http:\/\/*\/*"
            ],
            "js": [
                "js\/jquery-2.1.0.min.js",
                "js\/content.js"
            ],
            "css": [
                "css\/mimi.css"
            ],
            "all_frames": true
        }
    ]
}