Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
Τι είναι το Scribsi;
Το Scribsi είναι ένα πρόσθετο Chrome που αναπτύχθηκε από τον Logawi, και η κύρια λειτουργία του είναι "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.".
Στιγμιότυπα Επέκτασης
Λήψη αρχείου CRX της επέκτασης Scribsi
Λήψη αρχείων επέκτασης Scribsi σε μορφή crx, εγκατάσταση των επεκτάσεων Chrome μη αυτόματα στον περιηγητή ή κοινοποίηση των αρχείων crx με φίλους για εύκολη εγκατάσταση των επεκτάσεων Chrome.
Οδηγίες Χρήσης της Επέκτασης
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk Βασικές Πληροφορίες Επέκτασης
| Όνομα |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| Επίσημο URL | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| Περιγραφή | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| Μέγεθος Αρχείου | 239 KB |
| Αριθμός Εγκαταστάσεων | 62 |
| Τρέχουσα Έκδοση | 0.1.8 |
| Τελευταία Ενημέρωση | 2015-03-23 |
| Ημερομηνία Δημοσίευσης | 2015-03-23 |
| Προγραμματιστής | Logawi |
| Τύπος Πληρωμής | free |
| Υποστηριζόμενες Γλώσσες | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
