Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
¿Qué es Scribsi?
Scribsi es una extensión de Chrome desarrollada por Logawi, y su función principal es "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.".
Capturas de Pantalla de la Extensión
Descargar Archivo CRX de la Extensión Scribsi
Descarga archivos de extensión Scribsi en formato crx, instala manualmente las extensiones de Chrome en el navegador o comparte los archivos crx con amigos para instalar fácilmente las extensiones de Chrome.
Instrucciones de Uso de la Extensión
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk Información Básica de la Extensión
| Nombre |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| URL Oficial | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| Descripción | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| Tamaño del Archivo | 239 KB |
| Cantidad de Instalaciones | 62 |
| Versión Actual | 0.1.8 |
| Última Actualización | 2015-03-23 |
| Fecha de Publicación | 2015-03-23 |
| Desarrollador | Logawi |
| Tipo de Pago | free |
| Idiomas Soportados | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
