Service Desk Queue Monitor

Monitor a Service Desk query in real time.

What is Service Desk Queue Monitor?

Service Desk Queue Monitor is a Chrome extension developed by Stu McNeill, and its main feature is "Monitor a Service Desk query in real time.".

Extension Screenshots

screenshot

Download Service Desk Queue Monitor Extension CRX File

Download Service Desk Queue Monitor extension files in crx format, manually install Chrome extensions in the browser, or share the crx files with friends to easily install Chrome extensions.

Extension Usage Instructions

                        This extension is for Analyst users of LANDESK(r) Service Desk to monitor a query/queue in real time.

Example Uses:
- Monitor incoming incidents to your Service Desk.
- Alert analysts of major issues.
- Track your approvals.

Features:
- One-click a toolbar icon to view and launch items in the query
- Live count update displays on the toolbar with traffic light colour indicators
- Desktop notifications of new items in the query
- Query and notification layouts are based on Report Templates of your choice for full control of the design.

For more information, source files, and support please visit: http://community.landesk.com/support/docs/DOC-29591.

Note:  This is not official LANDESK software and is not supported in any way other than via the Url above.                    

Extension Basic Information

Name Service Desk Queue Monitor Service Desk Queue Monitor
ID bfeabilpklpdmacekaogmnkpdfafemnc
Official URL https://chromewebstore.google.com/detail/service-desk-queue-monito/bfeabilpklpdmacekaogmnkpdfafemnc
Description Monitor a Service Desk query in real time.
File Size 64.46 KB
Installation Count 34
Current Version 1.1.5
Last Updated 2014-08-27
Publish Date 2014-08-27
Rating 4.86/5 Total 7 Ratings
Developer Stu McNeill
Payment Type free
Extension Website http://community.landesk.com/support/docs/DOC-29591
Help Page URL http://community.landesk.com/support/docs/DOC-29591
Supported Languages en-GB
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "manifest_version": 2,
    "name": "Service Desk Queue Monitor",
    "short_name": "Que Monitor",
    "description": "Monitor a Service Desk query in real time.",
    "version": "1.1.5",
    "icons": {
        "16": "images\/q-icon-16.png",
        "48": "images\/q-icon-48-text.png",
        "128": "images\/q-icon-128-text.png"
    },
    "browser_action": {
        "default_icon": "images\/q-icon-19-text.png",
        "default_popup": "popup.html"
    },
    "background": {
        "scripts": [
            "backgroundMonitor.js",
            "settings.js",
            "queryRunner.js",
            "webAccessConnector-1.0.1.js"
        ]
    },
    "options_page": "options.html",
    "permissions": [
        "http:\/\/*\/",
        "https:\/\/*\/",
        "notifications"
    ],
    "offline_enabled": false
}