Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
Qu'est-ce que Scribsi ?
Scribsi est une extension Chrome développée par Logawi, et sa fonction principale est "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.".
Captures d'Écran de l'Extension
Télécharger le fichier CRX de l'extension Scribsi
Téléchargez les fichiers d'extension Scribsi au format crx, installez manuellement les extensions Chrome dans le navigateur ou partagez les fichiers crx avec des amis pour installer facilement les extensions Chrome.
Instructions d'Utilisation de l'Extension
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk Informations de Base sur l'Extension
| Nom |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| URL Officiel | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| Description | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| Taille du Fichier | 239 KB |
| Nombre d'Installations | 62 |
| Version Actuelle | 0.1.8 |
| Dernière Mise à Jour | 2015-03-23 |
| Date de Publication | 2015-03-23 |
| Développeur | Logawi |
| Type de Paiement | free |
| Langues Prises en Charge | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
