Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
Apa itu Scribsi?
Scribsi adalah ekstensi Chrome yang dikembangkan oleh Logawi, dan fitur utamanya adalah "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.".
Screenshot Ekstensi
Unduh Berkas CRX Ekstensi Scribsi
Unduh file ekstensi Scribsi dalam format crx, pasang ekstensi Chrome secara manual di peramban, atau bagikan file crx dengan teman untuk menginstal ekstensi Chrome dengan mudah.
Petunjuk Penggunaan Ekstensi
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk Informasi Dasar Ekstensi
| Nama |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| URL Resmi | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| Deskripsi | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| Ukuran File | 239 KB |
| Jumlah Instalasi | 62 |
| Versi Saat Ini | 0.1.8 |
| Terakhir Diperbarui | 2015-03-23 |
| Tanggal Publikasi | 2015-03-23 |
| Pengembang | Logawi |
| Tipe Pembayaran | free |
| Bahasa yang Didukung | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
