Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
Cos'è Scribsi?
Scribsi è un'estensione di Chrome sviluppata da Logawi, e la sua funzione principale è "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.".
Screenshot dell'Estensione
Scarica il file CRX dell'estensione Scribsi
Scarica i file di estensione Scribsi in formato crx, installa manualmente le estensioni di Chrome nel browser o condividi i file crx con gli amici per installare facilmente le estensioni di Chrome.
Istruzioni per l'Uso dell'Estensione
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk Informazioni di Base sull'Estensione
| Nome |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| URL Ufficiale | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| Descrizione | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| Dimensione del File | 239 KB |
| Conteggio Installazioni | 62 |
| Versione Corrente | 0.1.8 |
| Ultimo Aggiornamento | 2015-03-23 |
| Data di Pubblicazione | 2015-03-23 |
| Sviluppatore | Logawi |
| Tipo di Pagamento | free |
| Lingue Supportate | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
