Scribsiとは何ですか？

ScribsiはLogawiによって開発されたChromeの拡張機能で、その主な機能は「For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.」です。

拡張機能のスクリーンショット

Scribsi拡張機能のCRXファイルをダウンロード

Scribsi拡張子のファイルをcrx形式でダウンロードし、ブラウザにChrome拡張機能を手動でインストールするか、crxファイルを友達と共有して簡単にChrome拡張機能をインストールします。

拡張機能の使用方法

Elevate Customer Satisfaction

Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.

Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.

How it works:

1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!

Features:

• Native Zendesk integration

Scribsi works seamlessly with Zendesk on the Chrome browser

• Connect Emotionally

Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.

• Write With Clarity

Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.

• Delight Customers

Scribsi helps you write clear, in-tune responses that enable you to connect with customers.

Permissions
Scribsi will access data in Zendesk

拡張機能の基本情報

名前	Scribsi
ID	amnlfmpojnmeojbaeggigjnmabgbpifm
公式URL	https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm
説明	For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
ファイルサイズ	239 KB
インストール数	62
現在のバージョン	0.1.8
最終更新日	2015-03-23
公開日	2015-03-23
開発者	Logawi
支払い方法	free
対応言語	en
manifest.json
{ "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx", "manifest_version": 2, "name": "Scribsi", "description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.", "version": "0.1.8", "browser_action": { "default_icon": "img\/Scribsi_App_Icon_16x16.png" }, "icons": { "16": "img\/Scribsi_Favicon_16x16.png", "48": "img\/Scribsi_App_Icon_48x48.png", "128": "img\/Scribsi_App_Icon_128x128.png" }, "background": { "scripts": [ "js\/background.js" ], "persistent": false }, "permissions": [ "http:\/\/mimi.logawi.com\/", "http:\/\/127.0.0.1:8000\/", "contextMenus" ], "web_accessible_resources": [ "css\/bootstrap.min.css", "css\/mimi.css", "mimi_ribbon.html" ], "content_scripts": [ { "matches": [ "https:\/\/\/", "http:\/\/\/" ], "js": [ "js\/jquery-2.1.0.min.js", "js\/content.js" ], "css": [ "css\/mimi.css" ], "all_frames": true } ] }