Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
Scribsi란 무엇입니까?
Scribsi은(는) Logawi에 의해 개발된 Chrome 확장 프로그램으로, 주요 기능은 "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts."입니다.
확장 프로그램 스크린샷
Scribsi 확장 프로그램 CRX 파일 다운로드
크롬 확장 프로그램을 crx 형식으로 다운로드하여 브라우저에 수동으로 설치하거나 crx 파일을 친구들과 공유하여 쉽게 크롬 확장 프로그램을 설치하세요.
확장 프로그램 사용 설명서
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk 확장 프로그램 기본 정보
| 이름 |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| 공식 URL | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| 설명 | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| 파일 크기 | 239 KB |
| 설치 횟수 | 62 |
| 현재 버전 | 0.1.8 |
| 최근 업데이트 | 2015-03-23 |
| 출시 날짜 | 2015-03-23 |
| 개발자 | Logawi |
| 결제 유형 | free |
| 지원되는 언어 | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
