Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
O que é Scribsi?
Scribsi é uma extensão do Chrome desenvolvida por Logawi, e sua principal característica é "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.".
Capturas de Tela da Extensão
Baixar o arquivo CRX da Extensão Scribsi
Baixe arquivos de extensão Scribsi no formato crx, instale manualmente as extensões do Chrome no navegador ou compartilhe os arquivos crx com amigos para instalar facilmente as extensões do Chrome.
Instruções de Uso da Extensão
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk Informações Básicas da Extensão
| Nome |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| URL Oficial | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| Descrição | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| Tamanho do Arquivo | 239 KB |
| Contagem de Instalações | 62 |
| Versão Atual | 0.1.8 |
| Última Atualização | 2015-03-23 |
| Data de Publicação | 2015-03-23 |
| Desenvolvedor | Logawi |
| Tipo de Pagamento | free |
| Idiomas Suportados | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
