Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
Что такое Scribsi?
Scribsi - это расширение Chrome, разработанное Logawi, и его основная функция - "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.".
Снимки экрана расширения
Скачать файл CRX расширения Scribsi
Скачайте файлы расширений Scribsi в формате crx, установите расширения Chrome вручную в браузере или поделитесь файлами crx с друзьями, чтобы легко установить расширения Chrome.
Инструкции по использованию расширения
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk Основная информация о расширении
| Название |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| Официальный URL | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| Описание | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| Размер файла | 239 KB |
| Количество установок | 62 |
| Текущая Версия | 0.1.8 |
| Последнее Обновление | 2015-03-23 |
| Дата публикации | 2015-03-23 |
| Разработчик | Logawi |
| Тип оплаты | free |
| Поддерживаемые языки | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
