Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
Vad är Scribsi?
Scribsi är en Chrome-tillägg utvecklad av Logawi, och dess huvudfunktion är "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.".
Tilläggsskärmbilder
Ladda ner Scribsi-förlängningens CRX-fil
Ladda ner Scribsi-filändelser i crx-format, installera Chrome-tillägg manuellt i webbläsaren eller dela crx-filerna med vänner för att enkelt installera Chrome-tillägg.
Användarmanual för Tillägg
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk Grundläggande Information om Tillägg
| Namn |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| Officiell webbadress | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| Beskrivning | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| Filstorlek | 239 KB |
| Antal Installationer | 62 |
| Aktuell Version | 0.1.8 |
| Senast Uppdaterad | 2015-03-23 |
| Publiceringsdatum | 2015-03-23 |
| Utvecklare | Logawi |
| Betalningssätt | free |
| Stödda Språk | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
