Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
什么是Scribsi？
Scribsi是由Logawi开发的Chrome扩展程序，该扩展的主要功能是“For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.”。
扩展截图
下载Scribsi扩展crx文件
下载Scribsi扩展crx格式的文件，手动将Chrome插件安装到浏览器中，也可以将crx文件分享给朋友，轻松安装Chrome插件。
扩展使用说明
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk 扩展基本信息
| 名称 |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| 官方URL | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| 简介 | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| 文件大小 | 239 KB |
| 安装次数 | 62 |
| 当前版本 | 0.1.8 |
| 更新时间 | 2015-03-23 |
| 上架时间 | 2015-03-23 |
| 开发者 | Logawi |
| 付费类型 | free |
| 支持的语言 | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
