Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
什麼是Scribsi？
Scribsi是由Logawi開發的Chrome擴展程式，該擴展的主要功能是“For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.”。
擴展截圖
下載Scribsi擴展crx文件
下載Scribsi擴展crx格式的文件，手動將Chrome擴充功能安裝到瀏覽器中，也可以將crx文件分享給朋友，輕鬆安裝Chrome擴充功能。
擴展使用說明
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk 擴展基本資訊
| 名稱 |  Scribsi |
| ID | amnlfmpojnmeojbaeggigjnmabgbpifm |
| 官方網址 | https://chrome.google.com/webstore/detail/scribsi/amnlfmpojnmeojbaeggigjnmabgbpifm |
| 簡介 | For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts. |
| 檔案大小 | 239 KB |
| 安裝次數 | 62 |
| 目前版本 | 0.1.8 |
| 更新時間 | 2015-03-23 |
| 上架時間 | 2015-03-23 |
| 開發者 | Logawi |
| 付費類型 | free |
| 支援的語言 | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"manifest_version": 2,
"name": "Scribsi",
"description": "For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.",
"version": "0.1.8",
"browser_action": {
"default_icon": "img\/Scribsi_App_Icon_16x16.png"
},
"icons": {
"16": "img\/Scribsi_Favicon_16x16.png",
"48": "img\/Scribsi_App_Icon_48x48.png",
"128": "img\/Scribsi_App_Icon_128x128.png"
},
"background": {
"scripts": [
"js\/background.js"
],
"persistent": false
},
"permissions": [
"http:\/\/mimi.logawi.com\/",
"http:\/\/127.0.0.1:8000\/",
"contextMenus"
],
"web_accessible_resources": [
"css\/bootstrap.min.css",
"css\/mimi.css",
"mimi_ribbon.html"
],
"content_scripts": [
{
"matches": [
"https:\/\/*\/*",
"http:\/\/*\/*"
],
"js": [
"js\/jquery-2.1.0.min.js",
"js\/content.js"
],
"css": [
"css\/mimi.css"
],
"all_frames": true
}
]
} | |
